Vonexus Wins INTERNET TELEPHONY Magazine's Excellence Award

Vonexus Inc., a global developer of all-Microsoft IP PBX systems, won INTERNET TELEPHONY magazine's Excellence Award for "delivering solutions that have shown positive, measurable results for the companies that have implemented them," according to publication editors. (Logo: http://www.newscom.com/cgi-bin/prnh/20041025/VONEXUSLOGO ) Vonexus, a wholly-owned subsidiary of Interactive Intelligence Inc. (Nasdaq: ININ), won the award for its Enterprise Interaction Center(R) (EIC) product, the first standards-based IP PBX to give small to medium-sized businesses productivity-enhancing voice/data applications converged on the Microsoft platform. EIC includes applications such as session initiation protocol (SIP)-based call processing, unified messaging, workgroup routing, conferencing, recording, auto attendant, and call forwarding, all pre-integrated with the most comprehensive set of Microsoft Business Solutions' applications, such as Great Plains, Navision, Microsoft Outlook and Exchange. INTERNET TELEPHONY selected EIC for its Excellence Award not only for the product's innovative feature set, but for its proven track record with customers. "It's easy to get caught up in the hype associated with VoIP these days," said INTERNET TELEPHONY's editorial director, Greg Galitzine. "Our awards were designed to separate the 'me too' players from proven vendors by requiring customer references willing to talk." Vonexus customer, Illinois-based technology consulting firm, Access Technologies, shared with INTERNET TELEPHONY editors the results it experienced after deploying EIC. "Since installing EIC, we've seen increased productivity, improved call quality, reduced infrastructure maintenance, and enhanced customer service," said Access Technologies founder and chief executive officer, Lindy Antonelli. "Its anytime, anywhere access -- ideal for our mobile workforce -- combined with an open, software-based architecture, Windows-based telephony client, advanced call control, and tight integration to MS applications for enhanced data management functions such as screen pop, make EIC a truly complete and 'future-proofed' IP PBX product for the Microsoft SMB customer." Results of the INTERNET TELEPHONY magazine Excellence Awards were published in the October issue. More information about EIC can be found online at http://www.vonexus.com . About Vonexus Vonexus Inc. is a wholly-owned subsidiary of Interactive Intelligence Inc. (Nasdaq: ININ), a global developer of business communications software since 1994. Vonexus offers Enterprise Interaction Center(R) (EIC) -- the first standards-based, all-Microsoft IP PBX for SMBs. Vonexus can be reached at +1 888.817.5904 or info@vonexus.com ; on the Net: http://www.vonexus.com . About Interactive Intelligence Interactive Intelligence Inc. (Nasdaq: ININ) offers business communications software solutions for IP contact center automation, enterprise IP telephony, self-service automation, and unified communications. The company was founded in 1994 and has more than 1,500 customers worldwide. Recent awards include Software Magazine's 2005 Top 500 Global Software and Services Companies, Miercom's 2005 Best Integrated Multimedia IP Contact Center product award, and Frost & Sullivan's 2005 Excellence in Technology of the Year Award. Interactive Intelligence employs approximately 350 people and is headquartered in Indianapolis. The company has 12 offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or info@inin.com ; on the Net: http://www.inin.com . This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the SEC filings of the Company's parent, Interactive Intelligence Inc. Vonexus, Enterprise Interaction Center, and their associated logos are registered trademarks of Interactive Intelligence Inc. All other trademarks mentioned in this document are the property of their respective owners. Contacts: Christine Holley Director, Market Communications Interactive Intelligence Inc./Vonexus Inc. +1 317.715.8220 Christine.holley@inin.com

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