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Merger of Aeronic and Invision Internet Services Inc
7 December 2004We are pleased to announce the merger of Aeronic and Invision Internet Services, Inc.
"After a long standing strategic business partnership between Aeronic and Invision Internet Services, we are now consolidating our businesses into one", said Dan Cryer, President & CEO of Aeronic, "to provide our most important clients and customers, with the best products and services available from our international team and global operations."
This change will remove the need for Aeronic and IIS to dual-brand their products under the two separate names; cutting development, support setup and release times tremendously - meaning optimized releases and “ready-to-go” support for the two companies customers. It also provides both companies with greater resources to develop and work on their product and service offerings. "We believe this will further empower our already excellent customer service and support teams, stated John Fisher, President & CEO of Invision Internet Services, Inc, "whom we have constantly striving to deliver positively outrageous service and ensure our customers total and complete success."
Operating the Aeronic and IIS joint development teams and product and services teams, will become much easier. IIS and Aeronic will be jointly working to expand from their current email and forum contact options, to providing customer with the ability to connect via a 24/7/365 support desk, live chat system and via our new telephony solutions. This has been designed to expand the breadth of the existing customer base, while allowing for rapid expansion into the other countries IIS has begun to start supporting.
What does this mean for Aeronic customers? Aeronic customers will be cleanly and clearly transitioned into our new systems at Invision Internet Services and will receive all the same benefits you had with us and more. You will be contacted via email with instructions on how to receive further information on this change and how to access your new service and support desk solutions, and gain direct access to our staff. We believe this merger is a fantastic opportunity for Aeronic as a company, but more importantly, we see it as a positive expansion that has been designed to benefit our customers first and foremost – as those of you have trusted us and our products and services – are what has pushed Aeronic to strive for a greater level of success.
This merger ensures that the Invision Internet Services presence in the USA, Canada, United Kindom and Australia will be stronger than ever.
If you have any further questions regarding this announcement, please feel free to contact us using the information below.
Source: PR Web
All trademarks and copyrighted information contained herein are the property of their respective owners.
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